Investigator III

5 days ago


San Antonio, Texas, United States Texas Health & Human Services Commission Full time

Job Summary:

The Texas Health & Human Services Commission is seeking a highly skilled and experienced Investigator III to join our team at the State Supported Living Center. As a key member of our Incident Management Team, you will be responsible for conducting thorough and impartial investigations into allegations of abuse, neglect, and exploitation (ANE) and injuries involving residents of the facility.

Key Responsibilities:

  • Conduct field investigations of ANE and injuries involving residents of the facility
  • Perform comprehensive preliminary investigations to identify protection from harm and ensure reporting guidelines are followed
  • Follow up on outstanding external cases, including those through Health and Human Services Commission Provider Investigations (HHSCPI) and the Office of Inspector General (OIG)
  • Work collaboratively with Campus Administrators to ensure incidents that occur on non-business hours continue to move through the investigative process
  • Verify information, collect and properly maintain evidence, data, and documents for use in investigations
  • Evaluate and summarize investigative findings and write reports
  • Prepare cases for presentation and present testimony and evidence at administrative hearings and court proceedings
  • Serve as a member of the Incident Management Team and participate in Root Cause Analysis meetings
  • Complete data entry for unusual incidents and follow up with recommendations
  • Assist with tracking injury reports and consult with State Office Incident Management on a regular basis
  • Provide technical assistance and administrative support to accomplish the State Operated Facilities missions

Requirements:

  • Graduation from an accredited four-year college or university with major coursework in criminal justice or a related field
  • Experience in investigative or incident management work
  • Ability to work collaboratively with other investigators and external agencies
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Working Conditions:

  • Flexibility in work hours may be required for this position
  • The position may be required to work overtime and/or extended hours
  • Must be willing to work weekends and holidays


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