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Operations Director

2 months ago

Hampton Bays, New York, United States Compass Group Careers Full time
Job Title: Director of Operations

Union Square Events is seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our leadership team, you will be responsible for planning and directing the operation of our assigned accounts, ensuring compliance with corporate, regional, and financial goals.

Key Responsibilities:

  • Develop and implement strategies to drive business growth and profitability.
  • Lead and manage a team of operations managers to achieve high levels of customer satisfaction and account retention.
  • Collaborate with culinary teams to ensure seamless execution of events and dining experiences.
  • Monitor financial reports to ensure budgetary compliance and make data-driven decisions to optimize performance.
  • Interface with clients to maintain satisfaction and resolve any issues that may arise.

Requirements:

  • Bachelor's degree or equivalent experience in a related field.
  • Minimum of 2 years' experience in multi-unit foodservice management with a combined managed volume of $3 million or greater.
  • Proven track record of driving customer satisfaction and team performance.
  • Excellent written and verbal communication skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Apply Today:

Union Square Events is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.