Shelter Operations Manager

4 weeks ago


East Hampton, New York, United States The Retreat Full time
Job Description

The Retreat is seeking a highly skilled Shelter Director to oversee the daily operations of our shelter. This is an on-site position that requires a strong leader who can manage staff, develop programs, and ensure the safety and security of all residents.

The ideal candidate will have a Master's degree in Social Work or a related field and at least 3 years of experience in social work, women's studies, psychology, counseling, or Human Services Administration. Bilingual English/Spanish is preferred.

Responsibilities include:

  • Managing shelter operations within the operating budget
  • Developing and administering programs for the shelter
  • Protecting clients' confidentiality and ensuring the safety and security of all shelter staff and residents
  • Maintaining the shelter residence and property in good condition
  • Providing leadership to all shelter staff and residents, building an atmosphere of dignity, respect, and trust

The Shelter Director will also be responsible for:

  • Creating and maintaining policies and procedures to ensure the smooth operation of the shelter
  • Ensuring that all reporting and licensing requirements are met
  • Providing outreach to local and regional agencies
  • Developing and maintaining positive working relationships with governing agencies, donors, board members, and funders
  • Supervising employees at the shelter, including the Manager, Case Manager, Advocates, and volunteers

This is an on-site position that requires two weeks of on-call management per month and provides coverage when all other emergency coverage means have been unsuccessful.

The Retreat is an equal opportunity employer and welcomes applications from diverse candidates. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Candidates must pass SCR, SEL, and OCFS Fingerprint background checks before hire.



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