Director of IT Infrastructure and Operations

2 days ago


Katy, Texas, United States Academy Sports + Outdoors Full time

We are seeking a highly skilled and experienced Director of IT Infrastructure and Operations to join our team at Academy Sports + Outdoors. As a key member of our technology leadership team, you will play a pivotal role in shaping our organization's technology landscape.

Key Responsibilities:

  • Develop and execute strategies for maintaining and enhancing our IT infrastructure, including networks, servers, storage, and cloud services.
  • Ensure scalability, security, and reliability of infrastructure components.
  • Collaborate with vendors and partners to optimize technology solutions.

Enterprise Architecture Leadership:

  • Work closely with our Enterprise Architecture team to define and drive the infrastructure strategy, aligning business objectives with IT infrastructure and technology solutions.
  • Establish governance frameworks, technology roadmaps, and portfolio management approaches.
  • Leverage architecture principles to guide infrastructure decisions and investments.

Strategic Planning and Roadmap Development:

  • Create a comprehensive technology roadmap that aligns with organizational goals.
  • Identify emerging trends, evaluate their impact, and incorporate them into the roadmap.
  • Prioritize initiatives based on business value, risk, and resource availability.

Team Development and Leadership:

  • Lead and mentor a team of infrastructure professionals.
  • Foster a collaborative work environment, emphasizing continuous learning and growth.
  • Set clear goals, provide regular feedback, and promote a culture of excellence.

Equipment Lifecycle Management:

  • Implement best practices for equipment procurement, deployment, maintenance, and retirement.
  • Optimize equipment usage, minimize downtime, and manage costs.
  • Collaborate with cross-functional teams to ensure seamless equipment lifecycle processes.

Vulnerability and Patch Management:

  • Establish processes for identifying, assessing, and remediating vulnerabilities in infrastructure components.
  • Collaborate with security teams to prioritize patch deployment and mitigate risks.
  • Monitor security advisories and stay informed about emerging threats.

SOX Compliance:

  • Ensure adherence to SOX requirements related to IT controls, data integrity, and financial reporting.
  • Collaborate with internal audit teams during audits and assessments.
  • Maintain documentation and evidence of compliance.

Disaster Recovery Planning:

  • Develop and maintain robust DR plans to safeguard critical systems and data.
  • Conduct regular DR drills and tests to validate readiness.
  • Coordinate with relevant teams to ensure timely recovery during disruptions.

Service Delivery and Quality Assurance:

  • The Director is responsible for ensuring high-quality service delivery to internal and external stakeholders.
  • They monitor service levels, track performance metrics, and continuously improve service quality.

ITIL Framework Implementation:

  • Change Management - Assessing Change Requests: The Director evaluates proposed changes, considering their impact on existing systems, processes, and services.
  • Problem Management - Assessing Change Requests: The Director evaluates proposed changes, considering their impact on existing systems, processes, and services.
  • Risk Management and Compliance—Managing risks related to IT operations is crucial. This involves identifying potential risks, assessing their impact, and developing mitigation strategies.

Third-Party Managed Services:

  • Evaluate and engage third-party vendors for managed services (e.g., monitoring, support, cloud management).
  • Monitor vendor performance, adherence to SLAs, and cost-effectiveness.
  • Leverage external expertise to enhance operational efficiency.

Physical Requirements & Attendance:

  • Acceptable level of hearing and vision to perform job duties.
  • Adhere to company work hours, policies, procedures, and rules governing professional staff behavior.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.


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