Phone Line Coordinator

6 days ago


New York, New York, United States SF Staffing Solutions Full time

SF Staffing Solutions is seeking an experienced Phone Line Coordinator to join our team. In this role, you will be responsible for coordinating phone calls and providing excellent customer service to our clients.

Key Responsibilities:

  • Answer multiple phone lines and transfer calls to the appropriate department.
  • Provide excellent customer service to clients over the phone.
  • Manage phone queues and ensure that all calls are answered in a timely manner.
  • Collaborate with other teams to ensure seamless communication and service delivery.

Requirements:

  • Excellent verbal communication skills and a strong customer service ethic.
  • Able to work in a fast-paced environment with multiple priorities.
  • Ability to maintain confidentiality and handle sensitive information.
  • High school diploma or equivalent required.

Salary Information: The estimated salary for this role is $42,000 - $52,000 per year, depending on experience and location.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Opportunity to work in a dynamic and growing industry.


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