Restaurant Operations Manager
3 days ago
About Us:
We operate in a fast-paced kitchen environment, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.
We are constantly striving to Raise The Bar, becoming one of the top 10 restaurant companies in the United States. We prioritize employee growth and offer opportunities for advancement within the company.
Compensation$15.50 / hourThis hourly wage reflects Raising Cane's commitment to fair compensation for our valued employees. Regular paychecks ensure financial stability and peace of mind.
Job DescriptionThe Restaurant Zone Manager plays a pivotal role in supporting the Restaurant Leader in day-to-day operations, upholding Raising Cane's standards and culture in management responsibilities of one restaurant zone's operations. Your success will be measured by your ability to effectively manage your zone, maintain high-quality food preparation and presentation, and deliver excellent customer service.
Your Responsibilities:
- Purpose of the position: Ensure operations meet Raising Cane's standards in one restaurant zone during a shift.
- General to the role: Enforce Raising Cane's policies and standards; Manage assigned zone according to Raising Cane's operations and safety standards; Use required tools, forms and logs to support shift execution, document results and take corrective action when needed; Direct crewmembers during a shift; Provide exemplary customer service; Support execution of reward and recognition program for the crewmembers in the restaurant; Authorize employee functions requiring manager approval (e.g. discounts, promotions, etc.); Ensure cleanliness of the restaurant and ensures the facility is in good working order;
Your Impact:
You will have a direct impact on the success of Raising Cane's in your zone, ensuring seamless operations, maintaining a clean and welcoming environment, and providing exceptional customer experiences.
QualificationsTo succeed in this role, you will need:
- Attention to Detail: Be detail-oriented, organized, and able to manage multiple priorities that may be constantly changing.
- Communication Skills: Possess strong written and verbal communication skills, both independently and collaboratively.
- Problem-Solving: Be able to recognize problems, set goals, execute plans, and convert them into action to solve problems.
- Flexibility: Work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
- Education: High school diploma or equivalent preferred.
- Experience: 1+ years of restaurant or retail management experience, or Raising Cane's advanced crew experience.
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