Senior Customer Service Sales Representative
1 day ago
About Us
Tailored Brands Inc is a leading provider of fashion apparel and accessories, offering a wide selection of brand name and designer products at discounted prices.
Job Summary
We are seeking a highly motivated and customer-focused Senior Customer Service Sales Representative to join our team at K&G Fashion Superstore. As a key member of our sales support team, you will be responsible for delivering exceptional customer service, assisting with sales transactions, and maintaining a high level of product knowledge.
Key Responsibilities
- Assist management with register opening and closing procedures, monitoring cash handling, and performing audits and end-of-shift drawer counts.
- Provide excellent customer service, responding to customer inquiries and needs, and incorporating suggestive selling techniques to enhance sales.
- Assist with replenishing merchandise, store layout, recovery, and general housekeeping of the store.
- Maintain awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.
Requirements
- Good communication, customer service, and organizational skills.
- Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of work shift.
- Use of hands and fingers to handle/feel objects or tools and reach with hand and arms.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Previous customer service/cashier experience preferred.
- High school diploma or educational/experience equivalent.
Work Environment
This role is based in a fast-paced retail environment, requiring a high level of energy and enthusiasm. As a Senior Customer Service Sales Representative, you will be working in a team-oriented environment, collaborating with colleagues to achieve sales goals and provide exceptional customer service.
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