IT Support Specialist
2 weeks ago
At Audit-Tel Inc, we are seeking a highly motivated and detail-oriented IT Help Desk Support Technician to join our team. The ideal candidate will have a strong background in IT support and a passion for delivering exceptional customer service.
Responsibilities:
• Open and manage support tickets from clients
• Identify and assign tickets to the correct group
• Provide technical support for IT voice and data infrastructure, e-call systems, and wireless support
Requirements:
• 1-2 years of experience in Help Desk Support or IT Support
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with minimal supervision
• Strong customer service and teamwork skills
Benefits:
• Competitive salary and bonus structure
• Comprehensive health insurance and retirement plan
• Paid time off and vision insurance
Work Environment:
• Full-time position with a standard 8-hour shift, Monday to Friday
• On-call support required
Join our team and take the first step towards a rewarding career in IT support. Apply now to become a part of our dynamic team
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