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Customer Experience Ambassador

2 months ago


Coralville, Iowa, United States Nothing Bundt Cakes Full time
About the Role

We are seeking a skilled and enthusiastic Customer Experience Ambassador to join our team at Nothing Bundt Cakes. As a Customer Experience Ambassador, you will be responsible for creating a warm and welcoming environment for our guests, ensuring their orders are fulfilled to perfection, and providing exceptional customer service.

Key Responsibilities
  • Guest Service: Greet and engage with guests, answer questions, and provide recommendations to ensure a positive experience.
  • Order Fulfillment: Take orders accurately, process payments, and ensure timely delivery of products.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to ensure customer satisfaction.
  • Team Collaboration: Work closely with the bakery team to maintain a clean and organized store environment, and support colleagues as needed.
What We Offer
  • Competitive Compensation: $13.00 per hour
  • Flexible Scheduling: Enjoy a relaxed work schedule with opportunities for advancement
  • Cake Discounts: Enjoy a sweet perk with discounts on our delicious treats
  • Training and Development: Receive comprehensive training on our products and services, as well as opportunities for career growth
  • Fun Work Environment: Join a team that values joy, generosity, and community
About Nothing Bundt Cakes

At Nothing Bundt Cakes, we are committed to bringing joy to our guests and communities through our high-quality products and exceptional customer service. With over 500 bakery locations in 40+ U.S states and in Canada, we offer a unique opportunity to join a growing family of like-minded individuals who share our passion for creating memorable experiences.