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Sales Associate

2 months ago

New York, New York, United States H&M Group Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at H&M Group. As a Sales Associate, you will be the friendly face that greets our customers and embodies the heart of our brand.

Key Responsibilities

  • Provide exceptional customer service at every turn, from initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor.
  • Process deliveries, replenish stock, and merchandise the latest garments in the shop floor.
  • Work collaboratively with colleagues to create a welcoming and inclusive shopping experience.
  • Stay up-to-date with the latest fashion trends and textile materials to provide expert advice to customers.

What We're Looking For

  • A customer-focused and commercially-minded individual with a passion for fashion and customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A willingness to learn and adapt to new situations, with a positive and open-minded attitude.
  • Self-motivation, confidence, and resilience, with a strong work ethic and ability to work in a fast-paced environment.

Benefits

  • A competitive salary of $17.00 per hour.
  • A 25% staff discount on all H&M Group brands in stores and online.
  • Extensive development opportunities within the H&M Group.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as employee assistance programs and paid time off.

About H&M Group

H&M Group is a global fashion company that offers a wardrobe of ready-to-wear and accessories for a life well dressed. We are committed to sustainability, quality, and a superior color palette that transcends time. Our brand is visualized through original storytelling, seasonal runway shows, and contemporary culture to create an experience beyond the expected.