Customer Service Representative

2 weeks ago


Ellensburg, United States Domino's Franchise Full time
Job Description

Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.

Key Responsibilities

  • Customer Service
    • Provide prompt and courteous service to customers
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Order Taking and Processing
    • Take food orders accurately and efficiently
    • Operate a cash register and process payments
  • Store Maintenance
    • Keep the store clean and organized
    • Restock shelves and supplies as needed
  • Team Collaboration
    • Work collaboratively with other team members to achieve sales and customer satisfaction goals
    • Participate in ongoing training and development to improve skills and knowledge

Requirements

  • Excellent Communication Skills
    • Strong verbal and written communication skills
  • Customer Service Focus
    • Ability to provide exceptional customer service in a fast-paced environment
  • Teamwork and Adaptability
    • Ability to work collaboratively with others and adapt to changing situations
  • Basic Math Skills
    • Ability to accurately handle cash and operate a point-of-sale system

What We Offer

  • Competitive Pay and Benefits
    • Competitive hourly wage and opportunities for advancement
  • Opportunities for Growth and Development
    • Ongoing training and development to improve skills and knowledge


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