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Customer Service Representative

2 months ago


Ellensburg, Washington, United States Jacksons Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jacksons Food Stores. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Process transactions accurately and efficiently, including handling cash, credit card payments, and operating a point-of-sale system.
  • Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and taking out trash.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for customers.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Requirements:

  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Previous customer service or retail experience is a plus, but not required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Ability to stand for long periods, lift up to 20 pounds, and work in a fast-paced environment.
  • High school diploma or equivalent required.

What We Offer:

  • Competitive hourly wage and opportunities for advancement.
  • Flexible scheduling to accommodate your needs.
  • Opportunities for ongoing training and development to improve customer service skills and product knowledge.
  • A fun and dynamic work environment with a team-oriented culture.

About Jacksons Food Stores:

Jacksons Food Stores is a family-owned and operated convenience store chain with a commitment to providing exceptional customer service and a wide range of products and services. We are dedicated to building strong relationships with our customers and team members, and we are seeking individuals who share our values and are passionate about delivering excellent customer service.