Alterations Customer Service Specialist
2 days ago
We are seeking a highly skilled and customer-focused Alterations Customer Service Representative to join our team at David's Bridal. As a key member of our Alterations department, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of quality and attention to detail.
Key Responsibilities- Welcome and service customers with genuine enthusiasm and adapt to their individual needs.
- Manage customer flow and deliver a five-star customer experience.
- Meet all service vows and operational checklist tasks to ensure customer satisfaction.
- Proactively address customer concerns and escalate when necessary.
- Promote alterations services and personalization options to customers.
- Maintain store standards and dress code requirements.
- Press, steam, and spot clean merchandise to ensure pristine condition.
- Build long-term relationships with customers to meet and exceed their expectations.
- High school diploma or equivalent degree.
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS systems.
- Rewarding environment and competitive pay.
- Team bonus.
- Dayforce Wallet - Get Paid Early.
- Generous Team Member Discount after first pay period.
- Vision care.
- Supplemental insurances - Critical Illness, Hospital Indemnity, and Accidental Injury.
- 401K Program.
- Discounts for Identity Theft Protection, Home and Auto Insurance, Mobile, and Pet Insurance.
At David's Bridal, we empower our customers and employees to stay true to their dreams and find the one. We are committed to building a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
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Alterations Customer Service Representative
1 month ago
Hagerstown, Maryland, United States David's Bridal Full timeAlterations Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Alterations Customer Service Representative to join our team at David's Bridal. As a key member of our Alterations department, you will be responsible for providing exceptional customer service, ensuring seamless alterations experiences, and driving sales...
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Alterations Customer Service Representative
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Hagerstown, Maryland, United States David's Bridal Full timeAlterations Customer Service RepresentativeAt David's Bridal, we're seeking a skilled Alterations Customer Service Representative to join our team. As a critical role in the Alterations department, you'll play a key part in providing exceptional customer service and ensuring seamless operations.Key Responsibilities:Welcome and service customers with genuine...
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