Customer Service Representative

1 week ago


Hagerstown, Maryland, United States Old Dominion Freight Line Full time
Customer Service Representative

Are you a customer service enthusiast who thrives in a fast-paced environment? Do you have a passion for delivering exceptional service and building strong relationships with customers? We're seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Old Dominion Freight Line.


Responsibilities
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer requests and transactions accurately and efficiently
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date on company policies, procedures, and product knowledge

Qualifications
  • High school diploma or equivalent required
  • 1 year of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office

What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Old Dominion Freight Line, we're committed to providing our customers with exceptional service and support. If you're a customer-focused individual who is passionate about delivering results, we encourage you to apply for this exciting opportunity.



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