Customer Service Representative

2 weeks ago


Bend, Oregon, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service to internal and external customers
  • Answer customer inquiries and resolve customer concerns in a timely and professional manner
  • Process sales transactions accurately and consistently
  • Build and maintain relationships with customers to increase sales and customer satisfaction
  • Stay up-to-date on product knowledge and features to provide accurate information to customers
  • Work collaboratively with other team members to achieve sales goals and customer satisfaction
Requirements
  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Ability to read, write, and communicate in English and Spanish
  • Ability to lift up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer

At Sherwin-Williams, we offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for career growth and development, as well as a fun and dynamic work environment.



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