Global Property Management Systems Leader

6 days ago

Bethesda, Maryland, United States Marriott Full time
About the Role

We are seeking a highly skilled and experienced Senior Manager to lead our Global Property Management Systems team. As a key member of our Global Operations department, you will play a critical role in driving the success of our company's property management systems.

Key Responsibilities
  • Strategic Leadership: Provide operational input and support to design, build, and execute a newly integrated property management system.
  • Subject Matter Expertise: Work with stakeholders to identify operational needs and enhancements, and provide input into Agilysys PMS and cross-PMS enhancement designs.
  • Change Management: Support the development and maintenance of PMS knowledge, MGS pages, and other documentation, and communicate concepts in a clear and persuasive manner.
  • Analysis and Presentation: Partner with the IT organization to provide operational input into support processes and ensure process is in place to manage business requests from hotels.
Requirements
  • Education: 4-year Bachelor's degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
  • Experience: 5+ years of hospitality leadership experience or related work experience, with 3+ years of hotel systems experience or other relevant experiences using LightSpeed, Opera, FOSSE, and/or FSPMS.
  • Skills: Strong oral and written communication skills, ability to collaborate effectively with others in a cross-functional team, experience working with international teams and supporting global systems and operational processes.
Preferred Qualifications
  • LightSpeed, FOSSE, Opera, and/or FSPMS property management systems experience highly preferred.
  • Ability to listen and incorporate new information and viewpoints.
  • Equipped with strong presentation, verbal, and written skills, attention to detail.
  • Be self-directed to influence and collaborate across multiple areas of the organization while creatively maximizing resource utilization.
  • Comfortable in a deadline-driven environment, often with changing business priorities.
  • Able to manage multiple projects simultaneously.
Leadership Competencies
  • Create Belonging: Build relationships by promoting an environment of collaboration, trust, respect, opportunity, and inclusion.
  • Develop Others: Develop diverse, inclusive, and high-performing talent and teams.
  • Lead Change: Courageously lead change, innovation, inspire others through optimism, and adapt to changing business needs.
  • Learn & Excel: Apply professional expertise while seeking out and integrating diverse perspectives and learning opportunities.
  • Deliver Results: Set ambitious goals, create alignment, and drive execution.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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