Global Programs Director
6 days ago
The Global Programs Director collaborates closely with Marketing, Business Development, Partners, Sales, and Enterprise Systems teams to execute Programs. This role sits in the Marketing organization with a strong focus on improving efficiencies, productivity, and return on investments across all sales and marketing programs.
With a focus on programs and process excellence, this individual contributor role requires a deep knowledge of indirect routes-to-market, diverse partner ecosystems, and disciplined sales cadence.
Key Responsibilities:
- Support sales needs, diagnosing issues, uncovering opportunities, testing, and deploying innovative best-in-class sales programs.
- Create and execute multiple sales programs with cross-functional teams globally.
- Engage frequently with executive sponsors for updates, escalations, and change management.
- Collaborate with cross-functional teams to contribute to territory planning and partner with business leaders across the company to support a sales force composed of more than 100 sellers across several global segments.
- Drive a culture of continuous innovation and globally consistent standards.
- Provide actionable insights to guide the GTM teams.
- Create and present ideas and findings in a clear and concise manner to leaders and executives.
- Analyze sales performance and health of the business to create programs addressing pipeline gaps and productivity gaps and standardize processes.
- Leverage reports and data to gain quantitative insights into a business challenge.
- Manage projects with the ability to engage in the right actions and cross-functional teams to drive successful goal attainment and consistently produce strong results despite day-to-day challenges.
- Operationalize the program from start to finish, which includes managing the execution across multiple cross-functional teams, delivery, follow-up, and managing-up engagement metrics post-program launch.
- Change management based on program performance and Key Performance Indicators.
Qualifications:
- Bachelor's degree or extensive relevant experience in security, IT, or SaaS sales.
- 6+ years of relevant experience in program development, marketing, and/or sales operations.
- Experience designing (or influencing the design of) program roadmaps, aligned to business outcomes and go-to-market strategies.
- Ability to draw practical insights from data sets and input from key stakeholders.
- Experience with SaaS sales, consultative/solutions sales, IT, and/or cyber security.
- Excellent communication skills, both verbal and written.
- Demonstrate self-confidence, energy, and enthusiasm in a professional manner.
- Present ideas, expectations, and information in a concise, well-organized way.
- Proficiency with CRM tools (SFDC), Google Apps (Docs, Sheets, Slides, etc.), and other business tools.
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