Restoration Team Lead

1 day ago


Menomonee Falls, Wisconsin, United States SERVPRO of Milwaukee North - 10376 Full time
{"title": "Restoration Supervisor/Crew Leader", "description": "Job Summary

Servpro of Milwaukee North is seeking a skilled Restoration Supervisor to lead our team in providing exceptional service to our customers. As a key member of our team, you will be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences.

Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Requirements
  • Valid driver's license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents

Servpro of Milwaukee North is an independently owned and operated franchise. All employees are hired by, employed by, and under the sole supervision and control of the franchise owner.

", "lang_code": "en-US"}

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