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Account Representative
2 months ago
National Jewish Health is seeking a highly skilled Account Representative to join our Patient Financial Services team. As a key member of our team, you will be responsible for resolving patient accounts receivable by verifying appropriate reimbursement for services rendered.
Key Responsibilities- Verify patient insurance coverage and process claims accordingly
- Utilize claims editing software to review claims history and address payment delays or incorrect payments
- Communicate with patients and insurance companies to resolve account discrepancies
- Perform account audits to ensure accurate processing of claims and reimbursement
- Maintain knowledge of regulatory and procedural requirements related to patient accounts
- High school graduate or equivalent required; some college level coursework preferred
- Minimum 2 years of recent and related healthcare experience required; hospital billing/collection/follow up, accounting, and customer service experience preferred
- Knowledge of medical terminology, insurance claim procedures, and customer service principles
National Jewish Health offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, FSA, and HSA. Our employees are our greatest asset, and we strive to provide a work environment that supports their growth and well-being.