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Senior Customer Service Executive
2 months ago
As a pivotal member of our team, the Senior Customer Service Executive will play a crucial role in enhancing client satisfaction and driving operational excellence.
Key Responsibilities:
1. Oversee customer service operations, ensuring high-quality support and engagement.
2. Lead initiatives in hiring and training new team members to foster a skilled workforce.
3. Utilize extensive experience in customer relations, affiliate management, accounting, and sales to optimize service delivery.
4. Develop strategies to effectively manage customer interactions and resolve issues promptly.
Qualifications:
- A minimum of 10 years of experience in customer service or related fields.
- Proven track record in managing customer relationships and enhancing service quality.
We look forward to your contributions to our mission at Axius Technology.
