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Ecommerce Operations Director

1 month ago

New York, New York, United States Skills Provision Full time
Job Title: Ecommerce Operations Director

About the Role:

We are seeking an experienced Ecommerce Operations Director to join our team at Skills Provision. As a leading international recruitment agency, we are committed to finding the best talent for our clients.

Key Responsibilities:

* Oversee all aspects of e-commerce warehouse operations, including inventory receipts, order fulfillment, returns, and warehouse integrity.
* Plan and manage operational resources and activities to achieve company objectives.
* Provide leadership and direction to the team, developing and improving warehouse processes and procedures.
* Establish and achieve operating goals and objectives.
* Assist in the development and upgrade of IT support systems.
* Coordinate with the Customer Care Department on order issues, returns, and related matters.

Requirements:

* Bachelor's degree required.
* 10+ years of distribution/logistics management experience, with ecommerce experience.
* Familiarity with various distribution concepts, practices, and processes.
* Strong management skills, with the ability to convince, persuade, and mediate.
* Excellent written and verbal communication skills.
* Organized, with excellent attention to detail and ability to maintain confidentiality.
* Excellent interpersonal and leadership skills.
* Ability to work extended hours at short notice.
* Experience in high growth environments.

About Us:

Skills Provision is an ethical international recruitment agency. We do not discriminate with regards to age, race, gender, color, creed, religion, sexual orientation, disability, and nationality.