Client Services Liaison

1 week ago


Arizona City, Arizona, United States StateServ Full time
Job Summary

We are seeking a highly skilled Client Services Consultant to join our team at StateServ. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and improvement, and ensuring client satisfaction.

Key Responsibilities
  • Develop and maintain relationships with clients and network partners through regular communication and in-person meetings.
  • Identify areas of concern and opportunities for improvement, and work with clients to address and resolve issues.
  • Meet with clients and attend conferences to develop and strengthen relationships, and provide information and opportunities available from StateServ/Hospicelink.
  • Generate leads for prospective clients by introducing the StateServ/Hospicelink suite of services.
  • Work with internal divisions to ensure effective implementation of new clients, including conducting educational sessions and monitoring client progress.
Requirements
  • Bachelor's Degree in Marketing, Finance, Accounting, Business Administration, Healthcare, or a related field.
  • One year of sales experience or account management, with three to four years preferred.
  • Experience managing projects from inception to implementation, conducting training sessions, and working in the healthcare or medical fields.
Preferred Qualifications
  • Operational experience in a hospice environment.
  • Knowledge of common sales communication techniques, identification of the client's value proposition, and presentation of solution-based sales.
  • Excellent communication, presentation, and interpersonal skills.
Work Environment

This role requires extensive travel, including overnight travel at least 40% to 50% of the time to visit clients. Work is generally performed in an office environment or remote setting with minimal exposure to unpleasant and/or hazardous working conditions.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.



  • Arizona City, Arizona, United States Banfield Full time

    Client Service Coordinator RoleThe Client Service Coordinator is a vital member of our veterinary medical team, responsible for driving the flow of clients and pets through our hospital. This role maximizes productivity by ensuring efficient communication with associates and clients, while also providing exceptional animal care and retail services.Key...


  • Arizona City, Arizona, United States Banfield Full time

    Client Service Coordinator RoleThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through our hospital, ensuring seamless communication with our veterinary medical team and clients. This position is responsible for maximizing productivity, streamlining processes, and providing exceptional client care.Key...


  • Arizona City, Arizona, United States Client Focus Full time

    Customer Support RepresentativeAt Client Focus, we recognize the essential role of the Customer Support Representative (CSR) in ensuring customer satisfaction and success. This position is designed for individuals with a minimum of mid-level experience and offers a competitive compensation range of $16-$17.50.The CSR is pivotal in managing daily interactions...

  • Service Support Agent

    4 weeks ago


    Arizona City, Arizona, United States Client Focus Full time

    Customer Support RepresentativeAs a vital member of the Client Focus team, the Customer Support Representative (CSR) plays a crucial role in ensuring customer satisfaction and success. This position is designed to focus on the daily operations and requirements of clients to 1.) ensure tasks are completed accurately and promptly, and 2.) reduce the workload...


  • Arizona City, Arizona, United States StateServ Full time

    Job Title: Client Services ConsultantStateServ is seeking a highly skilled Client Services Consultant to join our team. As a key member of our organization, you will be responsible for building and maintaining relationships with clients and network partners, identifying opportunities for improvement, and ensuring client satisfaction.Key...


  • Arizona City, Arizona, United States StateServ Full time

    Job Title: Client Services ConsultantStateServ is seeking a highly skilled Client Services Consultant to join our team. As a key member of our organization, you will be responsible for building and maintaining relationships with clients and network partners, ensuring client satisfaction, and driving business growth.Key Responsibilities:Develop and maintain...


  • Arizona City, Arizona, United States Banfield Full time

    Job SummaryAt Banfield Pet Hospital, we are seeking a highly skilled and compassionate Client Service Representative to join our team. As a Client Service Representative, you will play a vital role in delivering exceptional client service and ensuring the smooth flow of clients and pets through our hospital.Key ResponsibilitiesProvide professional,...


  • Arizona City, Arizona, United States MDS Communications Full time

    Job Title: Client Services CoordinatorJob Summary:MDS Communications is seeking a highly organized and detail-oriented Client Services Coordinator to provide administrative support to our Account Managers handling national non-profit accounts.Key Responsibilities:Provide administrative support to Account Managers, including report generation, budget...


  • Arizona City, Arizona, United States MDS Communications Full time

    About the RoleMDS Communications is seeking a highly organized and detail-oriented Client Services Coordinator to join our team in Mesa, AZ. As a Client Services Coordinator, you will provide administrative support to our Account Managers, who handle multiple national non-profit accounts.Key ResponsibilitiesProvide administrative support to Account Managers,...


  • Arizona City, Arizona, United States mPulse Mobile Full time

    Job SummaryThe primary responsibility of this role is to own the client journey for assigned clients post-implementation. This includes triaging client issues, creating and maintaining strong partner relationships, managing small projects, training, and ensuring product adoption and stability.Key ResponsibilitiesServes as the primary point of contact with...


  • Arizona City, Arizona, United States All Ways Caring HomeCare Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality care and services to our clients, while ensuring exceptional customer satisfaction and employee engagement.Key...


  • Arizona City, Arizona, United States ORSA Technologies LLC Full time

    At ORSA Technologies LLC, we recognize that every team member plays a crucial role in fulfilling our mission of enhancing lives through technology. We are dedicated to our core values of financial responsibility, accountability, innovative thinking, collaborative relationships, and fostering an inclusive environment. This commitment is reflected in our...


  • Arizona City, Arizona, United States The Arizona Group Insurance Brokers Full time

    {"title": "Commercial Insurance Client Service Agent", "description": "Job SummaryThe Arizona Group Insurance Brokers is seeking an experienced Commercial Insurance Client Service Agent to join our team. As a key member of our Commercial Team, you will be responsible for performing back-end processing tasks, ensuring seamless customer service, and...


  • Arizona City, Arizona, United States AZPetVet Full time

    Job Title: Field Enablement Specialist - Client Financing ExperienceThe Aspen Group, Inc. (TAG) is a leading retail healthcare business support organization, serving 18,000 healthcare professionals and team members across 46 states. We're seeking a highly skilled Field Enablement Specialist to join our Patient Financing team, supporting our AZPetVet Hospital...


  • Arizona City, Arizona, United States AZPetVet Full time

    About the RoleThe Aspen Group, Inc. (TAG) is a leading retail healthcare business support organization, providing comprehensive services to over 18,000 healthcare professionals and team members across 46 states. As a Field Enablement Specialist - Client Financing Experience, you will play a critical role in supporting the AZPetVet Hospital brand by...


  • Arizona City, Arizona, United States Delta Mechanical Full time

    Job Title: Customer Service RepresentativeThis role is responsible for acting as a liaison between Delta Mechanical and our clients, providing product and service information, and resolving customer complaints in a timely and efficient manner.Key Responsibilities:Answering customer inquiries about our products and servicesProcessing purchase orders and...


  • Arizona City, Arizona, United States Client Focus Full time

    Remote Client Support SpecialistJoin our team as a Remote Client Support Specialist, where you will play a crucial role in enhancing customer satisfaction and engagement. This position is designed for individuals who thrive in a supportive and collaborative environment.Position Overview:As a key member of our customer service team, you will work closely with...


  • Arizona City, Arizona, United States Delta Mechanical Full time

    {"title": "Customer Service Representative", "description": "Job SummaryThis role is responsible for acting as a liaison between Delta Mechanical and our clients, providing product and service information, and resolving customer complaints in a timely and efficient manner.Key ResponsibilitiesAnswering customer inquiries about our products and...


  • Arizona City, Arizona, United States U.S. Bank Full time

    About the RoleAt U.S. Bank, we're committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. As a Client Relationship Specialist, you will play a critical role in fostering strong relationships with our customers, providing personalized guidance and support to help them achieve their financial goals.Key...


  • Arizona City, Arizona, United States ORSA Technologies LLC Full time

    Customer Service Specialist Job DescriptionAt ORSA Technologies LLC, we are committed to delivering exceptional customer service and support to our clients. We are seeking a highly skilled and motivated Customer Service Specialist to join our team.Key Responsibilities:Provide general customer service functions to commercial customers, including product...