Quality Assurance Coordinator
6 days ago
Mastech Digital is seeking a Quality Assurance Coordinator to join our team. This role will be responsible for arranging and dispatching field service technicians for calibration, maintenance, and repair tasks according to client needs and technician availability.
Key Responsibilities- Schedule Optimization: Develop and optimize daily, weekly, and monthly service schedules to ensure efficient technician assignments, reducing travel time and meeting service level agreements (SLAs).
- Customer Communication: Confirm service appointments with clients, manage scheduling issues, and ensure all customer requirements are clearly understood and addressed.
- Logistics Management: Oversee service order logistics, ensuring the availability of equipment, verifying technician certifications, and managing necessary documentation.
Working with Cross-Functional Teams: Collaborate closely with sales, customer service, and operations teams to ensure schedules align with customer contracts, service agreements, and priority levels.
Performance Metrics: Track and report key scheduling metrics, including technician utilization, on-time service performance, and service completion rates.
Data Integrity: Maintain up-to-date and accurate records within scheduling software, ensuring data integrity and timely updates for relevant teams.
Foresight and Improvement: Support workforce planning by predicting service demand and identifying potential gaps in resources. Continuously refine scheduling processes and tools to improve service delivery and enhance customer satisfaction.
What We Offer$85,000 - $110,000 per year, depending on location and experience.
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Data-Driven Quality Improvement Coordinator
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Senior Healthcare Coordinator
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Insurance Reimbursement Coordinator
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Senior Life Enrichment Coordinator
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Project Support Specialist
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Admissions Coordinator
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Nursing Care Coordinator
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Medical Front Desk Coordinator
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RN Consultant
4 weeks ago
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Project Manager/Engineer
1 day ago
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Administrative Coordinator
6 days ago
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Traffic Operations Coordinator
4 weeks ago
Doylestown, Ohio, United States Morgan Truck Body Full timeMorgan Truck Body LLC is seeking a skilled Traffic Lead to join our team. As a leader in the industry, we pride ourselves on producing high-quality truck bodies that meet the needs of our customers.With over 70 years of experience, we have established ourselves as the largest truck body builder in North America. Our commitment to innovative design and...
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Support Services Coordinator
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Doylestown, Pennsylvania, United States Applied Counseling and Consulting Services LLC Full timeCompany OverviewAt Applied Counseling and Consulting Services LLC, we believe in empowering individuals to achieve greater independence and self-sufficiency. Our team of dedicated professionals is committed to providing high-quality support services that promote personal growth and well-being.
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Branch Assistant
2 weeks ago
Doylestown, United States Long & Foster Full timeUnder the general supervision of the Branch Manager, performs a variety of both complex and routine administrative duties. Assists Manager to ensure efficient operation of the Office’s practices and procedures. Regular, predictable and dependable attendance is essential to satisfactory performance of this , and an essential function of the role. As the...
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Aquatics Program Coordinator
1 day ago
Doylestown, Pennsylvania, United States River Crossing YMCA Full timeJob DescriptionAquatics Group Exercise Instructor - River Crossing YMCAWe are seeking a certified aquatics group exercise instructor to lead engaging and safe deep water workouts. As an Aquatics Group Exercise Instructor, you will be responsible for designing and delivering high-quality fitness programs that cater to diverse age groups and abilities.The...
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Caregiver Position Coordinator
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Construction Operations Associate
6 days ago
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Intellectual Disability Care Coordinator
2 days ago
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