Branch Assistant

2 weeks ago

Doylestown, United States Long & Foster Full time

Under the general supervision of the Branch Manager, performs a variety of both complex and routine administrative duties. Assists Manager to ensure efficient operation of the Office’s practices and procedures. Regular, predictable and dependable attendance is essential to satisfactory performance of this , and an essential function of the role. As the first point of contact in the office, appropriate attire and a friendly greeting to guests is important.

Key Responsibilities:
1. Keeps records of listings, sales, settlements, and buyer broker agreements in computer, and processes as required; Updates compensation offered to selling brokers on our listings to L&F website; Compiles usage and opportunity data from core partners and provides to branch manager weekly.

2. Assures compliance with preventative maintenance schedules for office printers, copiers and facsimile machines; coordinates repair requests. Orders and keeps office supplies appropriately stocked. Monitors physical maintenance and cleanliness of office, reports problems to property manager and/or Branch Manager.

3. Ensures full coverage of front desk and phones, schedules relief as necessary. Creates and distributes letters, memoranda, and other general office correspondence using email, voice-mail system, or other means appropriate for the office. Organizes and maintains office files in computer.

4. Assists manager with new and transfer agent paperwork, licensing and onboarding and coordinates same with LF Licensing Department. Uses L&F Intranet and is point of contact with several corporate departments for agents and manager. Uses checklists to review listing and sales paperwork and presents it to office manager for final review.

5. Assists in orienting new Sales Associates to the office and the Company; serves as point of contact for inquiries and problems. Informs Sales Associates of office policies and procedures, Assists agents with computer issues. Checks MLS daily for new listings, sales and settlements and communicates with agents to ensure we have paperwork.

Education & Training:
High School Diploma or Equivalent

Relevant Experience/Knowledge:

  • 2+ years of administrative experience preferably in a real estate sales office
  • Extensive working knowledge of MS Office experience including MS Word, Outlook, Excel, Publisher, etc.
  • Excellent interpersonal skills, verbal/written communications skills, and ability to deal with different personalities
  • Extensive working knowledge of Social Media platforms, use of tools such as canva or iDesign for designing posts


We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

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