Fitness Customer Experience Representative

3 weeks ago


Wichita, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

**Job Title:** Member Services Representative

About the Job:

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

Key Responsibilities:

  • Greet members, prospective members, and guests in a friendly and welcoming manner.
  • Handle all front desk activities, including answering phones, checking members into the system, new member sign-ups, and conducting tours.
  • Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club.

Qualifications/Requirements:

  • Candidate should have a customer service background and basic computer proficiency.
  • A passion for fitness and health is essential.
  • Punctuality and reliability are must-haves.
  • Exceptional customer service skills are required, along with strong listening and problem-solving abilities.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent is required, and candidates must be at least 18 years old.
  • Must be able to work weekends.

Physical Demands:

  • Continual standing and walking during shifts.
  • Continual talking in person or on the phone during shifts.
  • Occasional lifting of up to 50 lbs may be required.
  • May encounter toxic chemicals during shifts.

Compensation:

The estimated annual salary for this position is $45,000 - $55,000, depending on location and experience.



  • Wichita, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    We're looking for a talented and energetic Member Services Representative to join our Planet Fitness - KS/LA Sutherland Group team! In this role, you'll have the opportunity to deliver outstanding customer service and create a positive experience for our members and guests.Company OverviewAbout Us: At Planet Fitness, we're passionate about helping people...


  • Wichita, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Job OverviewThe Member Services Representative plays a vital role in creating a positive member experience at Planet Fitness. This dynamic individual will be responsible for providing exceptional customer service to members, prospective members, and guests, setting the tone for an enjoyable and engaging fitness experience.Key ResponsibilitiesDeliver...


  • Wichita, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    About the RoleWe are seeking a motivated and people-oriented Member Services Representative to join our team at Planet Fitness - KS/LA Sutherland Group. In this role, you will have the opportunity to make a lasting impact on our members' experiences, fostering a sense of community and belonging within our fitness centers.ResponsibilitiesGreet and engage with...


  • Wichita, Kansas, United States ValorVIP Full time

    About the JobAt ValorVIP, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a critical role in helping us achieve this goal.


  • Wichita, Kansas, United States Benjamin Franklin Plumbing of Wichita, KS Full time

    Join Our Team: Are you a motivated and organized individual looking for a rewarding career in customer service? Look no further! At Benjamin Franklin Plumbing of Wichita, KS, we are seeking a Client Care Representative to join our team and help us deliver outstanding service to our clients. As a key member of our team, you will be responsible for handling...


  • Wichita, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Customer Experience AssociateWe're seeking a friendly and approachable Customer Experience Associate to join our Planet Fitness team. In this role, you'll be the first point of contact for our members, prospective members, and guests, providing top-notch customer service and ensuring a positive experience at our facility. Your primary responsibilities will...


  • Wichita, Kansas, United States Mass Markets Full time

    Job Overview:The Multilingual Customer Experience Representative will be responsible for providing exceptional support to our customers in Spanish. You will be the primary point of contact for customer inquiries, resolving issues and escalating concerns as necessary. In this role, you will have the opportunity to work in a fast-paced environment,...


  • Wichita, Kansas, United States Genesis Health Clubs Full time

    Role Overview:The Fitness Club Representative is responsible for promoting Genesis Health Clubs and its services to potential members. This includes providing information about club facilities, programs, and membership options.Responsibilities:Communicate effectively with potential membersAnswer questions and provide guidance on club facilities and...


  • Wichita, Kansas, United States Mass Markets Full time

    Welcome to Mass Markets">We are a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet the diverse needs of our clients. Our commitment to excellence and focus on innovation have established us as a trusted partner for businesses seeking high-quality services.">About the Role">We are seeking a highly motivated Sales...


  • Wichita, Kansas, United States Mel Hambelton Ford, Inc. Full time

    The RoleWe're looking for a Customer Service Representative to provide a high level of customer service, including going above and beyond to serve all customers. The ideal candidate will maintain relationships with customers and follow through with tasks after the sale.In this role, you'll have unlimited earning potential and weekly cash bonuses. You'll also...


  • Wichita, Kansas, United States Express Full time

    Customer Service RepresentativeKey Responsibilities:Provide exceptional customer service, ensuring customers find the perfect products.Support store operations by completing tasks such as stocking, cleaning, and folding merchandise.Maintain a clean and organized sales floor, checkout area, fitting room, and stock room to create a welcoming environment for...


  • Wichita, Kansas, United States J. Jill Full time

    Job OverviewJ. Jill is seeking a skilled Sales Associate to join our team. As a key member of our sales floor, you will be responsible for creating exceptional customer experiences and driving sales growth.Estimated Salary: $45,000 - $55,000 per yearKey Responsibilities:Greet customers promptly and genuinely, and re-engage appropriatelyBuild customer loyalty...


  • Wichita, Kansas, United States Floor & Decor Full time

    Job Description: As a Retail Sales Associate at Floor & Decor, you will be responsible for providing exceptional customer service, assisting customers in finding products, and maintaining a clean and safe work environment.">Key Responsibilities:Engage with customers and provide them with a positive shopping experienceAssist customers in finding merchandise...


  • Wichita, Kansas, United States Mass Markets Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Experience Representative in Wichita. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and delivering a best-in-class...


  • Wichita, Kansas, United States Old Navy Full time

    As a Sales Floor Associate at Old Navy, you will be responsible for creating a positive shopping experience for our customers. Key responsibilities include:Essential DutiesExecuting company processes and procedures to achieve sales goals.Providing excellent customer service through effective communication and interpersonal skills.Collaborating with...


  • Wichita, Kansas, United States J. Jill Full time

    About the RoleThis Sales Associate position at J. Jill offers a unique opportunity to work with a dynamic team, develop your skills, and advance your career in retail sales.Key AccountabilitiesPromote J. Jill's brand values and products to customers.Develop strong relationships with customers to increase loyalty and retention.Provide expert guidance on...


  • Wichita, Kansas, United States Sally Beauty Full time

    About the Role:Sally Beauty is looking for a skilled Beauty Advisor to provide exceptional customer service and promote our wide range of beauty products.Key Responsibilities:Foster strong relationships with customers and deliver personalized serviceStay up-to-date on product knowledge and offer recommendations to customersMaintain a visually appealing store...


  • Wichita, Kansas, United States Mass Markets Full time

    Mass Markets Overview"We provide comprehensive training to help you succeed in your role as a Telecom Customer Care Agent.">Job Requirements"This position requires a high school diploma or equivalent and one year of relevant experience in customer service.">What We Offer"A competitive salary range of $40,000 - $50,000 per year.A comprehensive benefits...


  • Wichita, Kansas, United States Cerulean Consulting Inc. Full time

    Why Join Us?We are seeking a talented and motivated Client Success Associate to join our dynamic team at Cerulean Consulting Inc. As a Client Success Associate, you will play a critical role in driving business growth and delivering exceptional customer experiences.About the JobThe Client Success Associate will be responsible for executing sales strategies,...


  • Wichita, Kansas, United States Domino's Pizza LLC Full time

    About the RoleWe are currently hiring for a Customer Service Representative at our location in Los Angeles. As a representative of Domino's Pizza, you will be responsible for creating a positive customer experience by handling orders, answering questions, and addressing any concerns in a friendly and professional manner.ResponsibilitiesGreet customers and...