Wichita Part-Time Customer Experience Representative

3 weeks ago


Wichita, Kansas, United States Mass Markets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Experience Representative in Wichita. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and delivering a best-in-class experience.

Responsibilities
  • Handle inbound and outbound contacts with customers in a courteous, timely, and professional manner
  • Listen to customers, understand their needs, and resolve customer issues efficiently
  • Research systems to find missing information, coordinate with other departments to resolve issues as applicable
  • Follow client processes and perform tasks in a courteous and professional manner
Requirements
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Experience with data-entry utilizing a computer
  • The ability to read and speak English fluently
  • Excellent organizational, written, and oral communication skills
Compensation and Benefits

Our compensation package includes a competitive hourly rate commensurate with experience ($11-$14 per hour), paid time off, regular raises based on performance, and opportunities for advancement. We also offer medical, dental, and vision coverage options, as well as a fun and engaging work environment.



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