Productivity Coordinator
3 weeks ago
The Productivity Coordinator will analyze and report on key metrics of the distribution center, including productivity, throughput, and incentive system metrics across the North American network. This role will work closely with the Operations and Engineering team to maintain production standards, develop reports, pull data, and validate incentive system data.
Key Responsibilities
- Analyze and report on daily activities in the distribution and fulfillment center
- Understand and utilize Labor Management, Kronos, and WM data for metric reporting
- Validate Kronos punches to ensure accurate times are fed into Labor Management
- Validate WM data feeds in Labor Management, including throughput and user details
- Identify and correct errors or reprocessing issues on the Labor Management interface
- Understand the pay-per-performance program and utilize Labor Management to report on metrics
- Process incentive data weekly to meet payroll submittal deadlines
- Generate incentive payout communication for distribution to the operations team
- Be the point of contact for all Labor Management questions related to performance, throughput, and incentives
- Enter and update user information in the Labor Management system
- Identify new opportunities for Labor Management tracking within the warehouse
- Analyze and validate data in LPR daily
- Monitor and report on training, productivity, and accuracy of new hires
Requirements
- Excellent verbal and written communication skills
- Organized and able to complete tasks within a timeframe
- Able to multitask and prioritize effectively in a team environment
- Analytical skills to track, record, and report department production
- Able to work with minimal supervision
- Retains confidential information
Preferred Qualifications
- Labor Management experience
- Experience with a productivity standards tracking system
- Advanced skills in MS Office, including timekeeping and Kronos
- Experience in data collection and statistical analysis
- Knowledge of DC operations and procedures
- Experience in a highly automated distribution center or production environment
- Accountable, reliable, team-oriented with sound judgment
- Flexible schedule and able to work overtime in a fast-paced environment
- Travel may be required
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