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Project Coordinator

1 month ago

Kansas City, Kansas, United States Omnicell Full time
Job Summary

Omnicell is a leading healthcare technology company that empowers health systems and pharmacies to transform the way they manage medications. We are seeking a highly organized and detail-oriented Project Administrator to join our team.

Key Responsibilities
  • Administer project management functions to support product and service delivery for customers, serving as the primary business contact.
  • Communicate directly with customers to schedule delivery of products and services, ensuring customer requirements are met or exceeded.
  • Manage project tasks and activities, including product delivery, activation of service offerings, and scheduling alignment to revenue forecasting.
  • Coordinate with other areas of the business, such as Sales, Production Planning, Logistics, and Services Enablement, as related to project administration.
  • Drive resolution to customer escalations that may arise.
  • Perform active maintenance and administration of task-based workplans within PSA tooling.
  • Report on key financial metrics.
  • Build and maintain a strong working knowledge of Omnicell's products and services to drive project delivery.
Requirements
  • Proven experience prioritizing project management functions to meet deadlines within a high-paced environment.
  • Associate degree or equivalent combination of education and experience, including a minimum of two years of project administration and/or coordination experience.
  • Proficiency in managing multiple tasks and activities simultaneously.
Preferred Qualifications
  • One year of experience working within healthcare information technology, professional services, or a customer-facing role.
  • Experience with professional services automation tooling.
Work Conditions
  • Remote-based work.
  • Customer and internal team travel as required.
  • Work across multiple time zones.
  • Extended hours in front of a computer and using video technology.
  • Must be willing and able to support work during non-business hours, including weekends and holidays as customer needs dictate.

Omnicell is committed to transforming pharmacy care through outcomes-centric innovation. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered." Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.

We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.