Patient Experience Representative Overnight Weekend Shift

1 week ago


Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

Boston Children's Hospital Seeks Dedicated Patient Experience Representative

At Boston Children's Hospital, we are committed to delivering exceptional patient care and service. We are seeking a highly skilled and compassionate Patient Experience Representative to join our team in an overnight weekend shift.

About the Role:

This is a 100% in-office position responsible for providing positive and effective customer service that supports unit operations. The ideal candidate will have prior customer service or administrative experience, a high school level of education (Bachelor's Degree preferred), and excellent communication skills.

Key Responsibilities:

  • Patient Encounter Management: Providing routine clerical support, recording and forwarding messages, triaging calls for urgent information or services, and initiating calls for emergency services.
  • Check In / Check Out: Greeting and directing patients, families, and visitors, monitoring daily schedules, and coordinating flow with clinicians/supervisors.
  • Administrative: Reconciling payments, preparing deposits, updating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.

Benefits and Compensation:

We offer competitive compensation and unmatched benefits, including flexible schedules, affordable health insurance, child care subsidies, generous levels of time off, and a 403(b) Retirement Savings plan. Estimated salary range for this role is $45,000 - $60,000 per year, depending on qualifications and experience.

Join Our Team:

At Boston Children's Hospital, we are passionate about making a difference in the lives of our patients and their families. If you are a motivated and compassionate individual looking for a rewarding career opportunity, please apply today



  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    Job OverviewBoston Children's Hospital is seeking a skilled Overnight Patient Experience Representative to join our team.Job DescriptionPatient Encounter Management: Provide exceptional customer service that supports unit operations.Collaborate with referring providers and practices.Obtain required authorizations to compile patient and staff...


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    At Boston Children's Hospital, we are seeking a talented and compassionate Patient Experience Representative to join our team. This is a per diem position that requires working weekdays, weeknights, and weekends.As a Patient Experience Representative, you will be based in our Surgical unit and will be responsible for managing patient encounters. Your duties...


  • Étreux, Hauts-de-France, United States Children's Hospital Boston Full time

    Job Title: Patient Experience Representative - Primary Care SpecialistThe Boston Children's Hospital is seeking a Per Diem Patient Experience Representative to provide exceptional customer service and support in our primary care department. The ideal candidate will be responsible for greeting patients, registering new patients, monitoring clinic activity,...


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    About the RoleWe are seeking a highly skilled Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our hospital administration, you will play a vital role in ensuring that our patients and their families receive exceptional care and service.


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    Job OverviewBoston Children's Hospital seeks an experienced and compassionate Patient Experience Representative to join our Emergency Department team. In this dynamic role, you will provide exceptional customer service, coordinate patient care, and facilitate effective communication among providers, departments, and institutions.


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    Job DescriptionThe Patient Experience Representative will be responsible for delivering exceptional customer service to patients, families, and visitors. This role requires a strong ability to communicate effectively, both verbally and in writing, and to provide empathy in difficult situations.Duties and ResponsibilitiesCustomer Service:Providing positive...

  • Overnight Baker

    4 weeks ago


    Étreux, Hauts-de-France, United States Flour Full time

    About the Role:Flour Bakery + Cafe is seeking an experienced Overnight Baker to join our team. As an Overnight Baker, you will be responsible for preparing and baking all breakfast pastries, assembling catering platters, and maintaining a clean and orderly kitchen.Key Responsibilities:• Baking all breakfast pastries• Assembling catering platters• Light...


  • Étreux, Hauts-de-France, United States Boston Childrens Hospital Full time

    Job Summary:">We are seeking a skilled Per Diem Patient Experience Representative to join our team at Boston Children's Hospital. This role is responsible for providing exceptional patient care and administrative support in our Surgical unit.">About the Role:">This per diem position involves working on weekdays, weeknights, and weekends, with three main...


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    Job DescriptionThe Lead Patient Experience Representative shall be responsible for delivering exceptional patient experiences in the Ophthalmology department at Boston Children's Hospital.Key Responsibilities:Customer Service: Demonstrate positive and effective customer service by responding to routine inquiries about hospital protocols, policies, and...


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    About the RoleWe are seeking a skilled Patient Experience Liaison to join our team at Boston Children's Hospital. As a member of our patient services staff, you will be responsible for providing exceptional customer service and ensuring seamless communication between patients, families, and healthcare providers.Key ResponsibilitiesPatient Encounter...


  • Étreux, Hauts-de-France, United States AMN Healthcare Allied Full time

    About the RoleAMN Healthcare Allied is seeking an experienced MRI Technologist to join their team in Boston, Massachusetts. This exciting opportunity offers a chance to work in a fast-paced environment and contribute to providing quality patient care.ResponsibilitiesConduct magnetic resonance imaging scans on patients using various equipment and...


  • Étreux, Hauts-de-France, United States Children's Hospital Boston Full time

    Job SummaryWe are seeking a dedicated Patient Experience Liaison to join our team at Boston Children’s Hospital. In this role, you will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Manage patient encounters, ensuring a positive and efficient experienceProvide excellent customer service,...


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    Job SummaryA Patient Experience Coordinator is needed to provide exceptional customer service and administrative support at Boston Children's Hospital.About the RoleThis role requires a high level of organization, effective communication skills, and the ability to work in a fast-paced environment. The ideal candidate will be able to multitask, prioritize...


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    Boston Children's Hospital Offers Exciting OpportunityAs a Patient Experience Liaison, you will play a vital role in delivering exceptional patient care and service.About the Role:We are seeking a highly skilled and empathetic individual to join our Medical Specialties unit. This hybrid role will combine patient encounter management, check-in/check-out, and...


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    Job Summary">The Patient Experience Ambassador will be responsible for delivering exceptional customer service and creating a positive patient experience at Boston Children's Hospital. As the primary point of contact for patients, families, and visitors, you will play a vital role in ensuring that every interaction is welcoming, informative, and...


  • Étreux, Hauts-de-France, United States Boston Children's Hospital Full time

    Job OverviewWe are seeking a highly skilled Patient Experience Coordinator to join our Ophthalmology team at Boston Children's Hospital. As a key member of our department, you will play a critical role in delivering exceptional patient care and ensuring a seamless experience for our patients and their families.

  • Registered Nurse

    5 days ago


    Étreux, Hauts-de-France, United States Mass General Brigham - Internal Travel Full time

    At Mass General Brigham - Internal Travel, we're committed to supporting patient care, research, and teaching. As a Registered Nurse in our Internal Resource Pool (IRP), you'll have the flexibility to choose short- or long-term assignments within our hospitals at a premium rate of pay.About the RoleThis exciting opportunity allows RNs to join our team and...


  • Étreux, Hauts-de-France, United States Mass General Brigham - Internal Travel Full time

    Seeking a travel nursing professional for a 13-week Med Surg / Telemetry assignment in Boston, Massachusetts. Job SummaryThis is an exciting opportunity for nurses to join Mass General Brigham - Internal Travel's Internal Resource Pool (IRP), offering flexible scheduling and premium pay rates.CompensationWe offer competitive compensation with estimated...


  • Étreux, Hauts-de-France, United States International Staff Consulting Full time

    International Staff Consulting is seeking a skilled Technical Sales Representative to drive business growth in the microwave-assisted synthesis, digestion, FTIR, and Raman spectroscopy product lines within New England and New York. Based in Boston or another major city in the territory, you will leverage your expertise to expand our presence in the...


  • Étreux, Hauts-de-France, United States Anders Group Full time

    We are seeking a skilled Radiology Technologist to join our team for a travel assignment in Boston. As a Radiology Technologist with Anders Group, you will have the opportunity to work with a variety of patients and provide exceptional care in a dynamic environment.Job DetailsSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalDuration: 13...