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Client Relationship Manager

2 months ago

Brandon Mississippi, United States Hilb Group Full time

Position Summary:
At Hilb Group, we understand that our team members are vital to our success. We foster a culture centered on service excellence and high performance, promoting both career advancement and professional growth. We are currently in search of a dedicated and driven Client Relationship Manager specializing in Commercial Insurance to become part of our organization.

This role can be performed in-office, remotely, or in a hybrid format.



Key Responsibilities:
• Manage a designated portfolio of clients, serving as the primary point of contact for all account-related services and support.

• Address inquiries concerning insurance coverage, policy modifications, and general insurance-related questions pertinent to various business lines.

• Oversee billing processes, service requests, and endorsement needs, ensuring all necessary documentation is completed accurately.

• Facilitate communication between clients and insurance carriers, working collaboratively to maintain a beneficial partnership.


• Manage the renewal process for your assigned accounts, including reviewing loss data, gathering updated information, completing renewal applications, and negotiating pricing as needed.

• Stay informed about all company systems and product offerings.

Qualifications:
• High school diploma or bachelor's degree is required.

• A valid license is necessary, with prior commercial experience preferred.

• Strong time management abilities.

• Capable of thriving in a fast-paced, deadline-oriented environment.

Employee Benefits:
• Company-sponsored Life Insurance, along with Long-Term and Short-Term Disability coverage.

• Comprehensive Medical, Dental, Vision, and FSA/HSA options.

• 401(k) plan with company matching contributions.


• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity, Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

• Generous Paid Time Off.

• A supportive team of professionals.


Hilb Group is an equal opportunity employer, committed to upholding all applicable federal, state, and local laws that prohibit discrimination in employment. We maintain a strict zero-tolerance policy against any form of harassment in violation of these laws.