Guest Experience Specialist

5 days ago


Sedona, Arizona, United States Enchantment Group Management Company LLC Full time
About Our Job

This exciting opportunity is available at Enchantment Group Management Company LLC, where we strive to deliver extraordinary experiences for our guests and team members.

We are committed to creating a dynamic and inclusive work environment that values teamwork, mutual respect, and continuous improvement.

In this role, you will have the chance to develop your skills and expertise while contributing to our mission of delivering exceptional service and hospitality.

We offer a competitive salary range of $45,000 - $65,000 per year and a comprehensive benefits package that includes opportunities for growth and professional development.

Key Responsibilities
  1. Deliver prompt and attentive service to guests, addressing their needs and concerns in a courteous and professional manner.
  2. Collaborate with servers and other departments to ensure seamless service operations and meet guest expectations.
  3. Maintain a high level of knowledge about menus, wine lists, and resort facilities to provide accurate information to guests.
  4. Prioritize tasks effectively, manage workload, and maintain a clean and organized workspace.
  5. Participate in ongoing training and development programs to enhance skills and stay up-to-date with industry trends.


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