Guest Services Specialist

4 days ago


Sedona, Arizona, United States Lodging Dynamics Full time
About the Role

We are looking for a Night Auditor who can provide exceptional customer service and ensure that our hotel runs smoothly during nighttime hours. As a Night Auditor, you will be responsible for handling guest check-ins and check-outs, managing cash and credit transactions, and maintaining accurate records.

Responsibilities
  • Check guests in and out of the hotel; process customer payments according to established policies and procedures.
  • Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report, prepare deposit and count cashier bank.
  • Balance cash bag at open and closing of each shift.
Requirements

To be successful in this role, you must have excellent communication and mathematical skills, as well as the ability to work independently and make sound judgments. You should also have a professional image at all times through appearance and dress.

Estimated Salary

The estimated salary for this position is $28,000 - $38,000 per year, depending on location and experience.



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