Front Desk Clerk
6 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hotel Resource. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless stay experience.
Key Responsibilities:
- Assist guests with check-in, check-out, and room assignments
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Process payments and handle cash transactions
- Maintain a high level of knowledge about hotel services and amenities
- Communicate effectively with hotel staff and management to ensure guest satisfaction
- Perform other duties as assigned to ensure the smooth operation of the front desk
Requirements:
- High school diploma or equivalent required
- Previous customer service experience in a hotel or hospitality setting preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills and accuracy with handling cash and credit transactions
What We Offer:
- Competitive hourly rate
- Opportunities for advancement and professional growth
- A dynamic and supportive work environment
- Discounts on hotel stays and other perks
Why Work for Hotel Resource:
We are a leading hospitality company that values our employees and strives to provide a positive and inclusive work environment. Our team members are the backbone of our success, and we offer a range of benefits and opportunities to help you grow and succeed in your career.
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