Customer Service Ambassador

4 days ago


Waterford, Michigan, United States Pentastar Aviation Full time
Customer Service Representative

A Customer Service Representative at Pentastar Aviation is responsible for delivering exceptional customer experiences to executive travelers and aircraft crew members. This role requires a high level of enthusiasm, attention to detail, and excellent communication skills.

Key Responsibilities:
  • Provide outstanding customer service to passengers, crew members, and guests
  • Communicate effectively with customers through email and in-person interactions
  • Manage requests for fuel orders, parking, ground transportation, room reservations, and catering
  • Confirm requests with customers to ensure accuracy and processing
  • Monitor security and safety requirements for customers and employees
Requirements:
  • High school diploma or equivalent
  • Valid driver's license and ability to complete DOT medical requirements
  • Solid customer service skills and strong teamworking abilities
  • Basic computer skills and ability to work flexible schedules
  • Ability to work outdoors in various weather conditions

Pentastar Aviation is committed to providing a safe and exceptional experience for our customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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