Relationship Development Specialist
6 days ago
We are seeking a highly motivated and bilingual Relationship Specialist to join our team at USClaims. As a key member of our operations team, you will play a critical role in delivering exceptional customer service to personal injury law firms and their clients.
Responsibilities:
- Provide personalized support to attorneys and claimants through inbound and outbound calls, emails, and other communication channels.
- Conduct research to identify potential clients and law firms that would benefit from our services, and establish relationships with key decision-makers.
- Update our internal CRM database accurately and timely to ensure seamless communication and service delivery.
- Deliver exceptional customer service, nurture leads, and promote our commitment to excellence in every interaction.
Requirements:
- Bachelor's degree required.
- Bilingual in Spanish is required.
- Experience with inbound and outbound calls, B2B cold calling, and prospecting.
- Strong communication, organizational, and planning skills.
- Ability to think and act independently in a fast-paced environment.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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