Relationship Development Specialist

2 weeks ago


Clearwater, United States USClaims Full time
Job Summary

We are seeking a highly motivated and bilingual Relationship Specialist to join our team at USClaims. As a key member of our operations team, you will play a critical role in delivering exceptional customer service to personal injury law firms and their clients.

Responsibilities:

  • Provide personalized support to attorneys and claimants through inbound and outbound calls, emails, and other communication channels.
  • Conduct research to identify potential clients and law firms that would benefit from our services, and establish relationships with key decision-makers.
  • Update our internal CRM database accurately and timely to ensure seamless communication and service delivery.
  • Deliver exceptional customer service, nurture leads, and promote our commitment to excellence in every interaction.
  • Perform other duties as assigned to support the growth and success of our organization.

Requirements:

  • Bachelor's degree required.
  • Bilingual in Spanish is required.
  • Experience with inbound and outbound calls, customer service, and B2B cold calling.
  • Strong communication, organizational, and planning skills.
  • Ability to think and act independently in a fast-paced environment.
  • Proficient in Microsoft Office software and ability to use company CRM.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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