Operations Director

1 day ago


Alpharetta, Georgia, United States Crunch Fitness - CR Holdings Full time
Job Overview

Crunch Fitness - CR Holdings is seeking a highly motivated and organized Operations Manager to join our team. As a key member of our front desk staff, you will be responsible for ensuring our members receive exceptional customer service and experience a seamless gym visit.

Key Responsibilities
  • Hire, train, and manage front desk staff to deliver outstanding customer service
  • Oversee the successful operation of the front desk, ensuring efficient and effective communication with members and staff
  • Develop and implement strategies to drive sales and revenue growth
  • Collaborate with the management team to achieve business objectives and improve member satisfaction
Requirements
  • Proven track record of success in a customer-facing role, preferably in the health club or hospitality industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and staff
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Proficiency in computer skills and ability to learn new software and systems
Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Free Crunch Fitness membership and discounted personal training sessions
  • Medical, dental, and vision insurance
  • 401K and life insurance


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