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Front Office Operations Manager

1 month ago

Frisco, Texas, United States Omni Hotels & Resorts Full time
Front Office Supervisor Role

The Front Office Supervisor plays a crucial role in ensuring a seamless guest experience at Omni Hotels & Resorts. Key responsibilities include:

  • Managing the front desk operations to maintain high standards of service and efficiency.
  • Coordinating with the night audit team to ensure accurate and timely processing of guest transactions.
  • Providing exceptional guest service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Collaborating with the reservations team to ensure accurate and efficient room assignments and guest check-ins.
  • Monitoring and maintaining the front office area to ensure a clean and organized environment.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Attention to detail and organizational skills.
  • Ability to work a flexible schedule, including nights and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.