Customer Service Representative

3 weeks ago


Maumee, Ohio, United States Beer Barrel Pizza & Grill Full time
Job Overview

We are seeking a talented individual to join our team as a customer service representative at Beer Barrel Pizza & Grill. This role requires someone who is passionate about delivering exceptional food, beverage, and service in a fast-paced work environment.


Responsibilities
  • Build positive relationships with guests, coworkers, and managers by providing a warm and friendly approach and efficient service.
  • Prioritize a quality customer experience by accurately ringing up all food and beverages per customer order and managing guest checkout process efficiently and responsibly.
  • Develop a thorough knowledge of food and beverage menus to effectively communicate with bar, kitchen, and management teams.
  • Clean assigned section and sanitize workspace in service areas as needed per restaurant protocols and provide safe alcohol service through proper ID checks and identifying signs of intoxication.
  • Become knowledgeable about the Good Food Rewards program and manage it in accordance with company policy.
  • Follow all safety and sanitation procedures per company policy, in alignment with health department regulations.

Requirements
  • Previous serving experience preferred.
  • Enthusiasm for customer service and a guest-first mentality.
  • Basic computer literacy and basic math skills.
  • Must be 19+ to apply.

What We Offer

We provide a fun and family-friendly work environment with competitive wages ($12-$15/hour) paid weekly. Flexible scheduling accommodates work-to-life balance, and employees are eligible for employee meal discounts.

All employees are eligible for a comprehensive benefits package that includes health insurance (60% employer-paid premium), dental and vision, short-term disability, and company-paid life insurance. A 401-K retirement savings plan with a generous company match is also offered.



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