Hotel Operations Director

3 weeks ago

Burlington, Massachusetts, United States Boston Marriott Burlington Full time
About Us

Boston Marriott Burlington is a leading hospitality company that values its employees and is dedicated to creating a supportive and inclusive work environment. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Our Culture

We believe in empowering our team members to make a difference. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.

Job Summary

We are seeking a highly skilled and experienced General Manager to lead our team at the Boston Marriott Burlington. As a General Manager, you will be responsible for the overall operations, strategy, and growth of the hotel. This role requires strong leadership, strategic thinking, and exceptional management skills to ensure the hotel's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals.

Key Responsibilities
  • Develop and execute a comprehensive strategic plan to drive the hotel's growth and profitability.
  • Lead a diverse team of department heads and staff, fostering a collaborative and motivated work environment.
  • Oversee all operational departments, including front office, housekeeping, food and beverage, Human Resources, Sales, and Finance.
  • Ensure smooth day-to-day operations by implementing efficient processes and procedures.
  • Monitor service quality to maintain the highest standards of guest satisfaction.
  • Create and manage the hotel's budget, allocating resources appropriately to various departments.
  • Monitor financial performance, analyze variances, and implement corrective actions as needed.
Requirements
  • A proven track record as a successful leader in a hotel or resort General Manager role for a minimum of 3 years.
  • A minimum of 5 years of full-service hospitality experience, preferably at a Marriott.
  • A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality or Travel & Tourism Management.
  • Exceptional leadership and communication skills.
  • Problem-solving abilities and critical thinking skills.
  • The flexibility to adapt to varying shifts, including weekends and holidays.
  • A commitment to maintaining a positive and organized work environment.
Compensation

The compensation for this position is $160,000.00/Yr. - $190,000.00/Yr. based on qualifications and experience.

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