Business Support Associate: Customer Experience
2 weeks ago
We are seeking a highly skilled and professional Business Support Assistant to join our team at Lakeshore Learning Materials. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Provide exceptional customer service through phone, email, and in-person interactions
- Assist customers with product inquiries, returns, and exchanges
- Support sales teams with product information and demonstrations
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving skills and attention to detail
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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