Business Support Associate: Customer Experience

2 weeks ago


Long Beach, California, United States Lakeshore Learning Materials Full time
Business Support Assistant: Customer Service

We are seeking a highly skilled and professional Business Support Assistant to join our team at Lakeshore Learning Materials. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Assist customers with product inquiries, returns, and exchanges
  • Support sales teams with product information and demonstrations
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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