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Account Associate

1 month ago

Lebanon, Tennessee, United States DHD Consulting Full time

{"h1": "Account Coordinator Job Description", "p": "At DHD Consulting, we are seeking a highly skilled Account Coordinator to join our team. As an Account Coordinator, you will be responsible for providing exceptional customer service, processing orders, and managing relationships with customers and vendors. ", "ul": [{"li": "Assist customers with product-related questions and resolve issues in a timely and professional manner."}, {"li": "Process orders accurately and efficiently, ensuring timely delivery and meeting customer guarantees."}, {"li": "Communicate effectively with customers and vendors to ensure on-time payment and resolve any issues that may arise."}, {"li": "Maintain accurate records and update internal databases with account information."}, {"li": "Collaborate with internal teams to ensure proper pre-and post-sales service."}], "h2": "Requirements", "ul": [{"li": "Strong communication and problem-solving skills."}, {"li": "Excellent computer skills, particularly in MS Office."}, {"li": "Organizational and time-management skills, with the ability to prioritize tasks and meet deadlines."}, {"li": "Hands-on experience with CRM software and a willingness to learn and adapt to new technologies."}, {"li": "Highly motivated, self-directed, and customer service-oriented, with a strong attention to detail and sense of urgency."}, {"li": "Ability to work independently and as part of a team, with excellent communication and interpersonal skills."}, {"li": "Bachelor's degree preferred, with Korean-English bilingual skills highly desirable."}]