Outbound Operations Manager
4 weeks ago
Job Summary:
We are seeking an experienced Outbound Assistant Manager to assist the Outbound Manager in overseeing the shipping department of our facility. The successful candidate will be responsible for ensuring quality, accuracy, and providing excellent customer experience.
Key Responsibilities:
* Assist the Outbound Manager in managing the day-to-day operations within the Outbound department
* Ensure that the team is consistently focused on achieving a high degree of quality, efficiency, and accuracy
* Train, coach, develop, and hold accountable up to X employees to achieve operational metrics
* Work closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department
* Provide clear and frequent communication to all teams regarding company policies and procedures
Requirements:
* Minimum of 2 years of relevant experience in operations leadership
* Associate degree in a related field, or equivalent combination of education and experience
* Proficiency with MS Office required
* Strong analytical and problem-solving skills
* Strong verbal and written communication skills
Work Environment:
The work environment is fast-paced and dynamic, with occasional exposure to marked changes in temperature and humidity. The noise level is moderate, and the passage of employees through the work area is average and normal.
Travel Requirements:
May require occasional travel to other facilities within the region.
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