Operations Coordinator

3 weeks ago


Madison, Alabama, United States Best Care Home Services Full time
Job Summary

We are seeking an experienced Operations Coordinator to join our team at Best Care Home Services. As an integral part of our dispatch team, you will be responsible for efficiently managing scheduling, optimizing routes, and coordinating field service teams.

Key Responsibilities:
  • Scheduling and Dispatching
    • Evaluate technician availability and schedule jobs accordingly to ensure optimal routing and minimized travel time.
    • Collaborate with Customer Service Representatives to align on scheduling and address urgent service needs.
  • ServiceTitan Management
    • Utilize ServiceTitan software for job scheduling, tracking technician availability, and updating service status.
  • Field Coordination
    • Monitor and manage the progress of technicians in real-time, proactively addressing any delays or issues to maintain customer satisfaction.
  • Customer Communication
    • Provide customers with timely updates regarding service calls, ensuring a seamless customer experience.
Requirements:
  • Dispatching Experience
    • Previous experience in a dispatch role, preferably within the HVAC, plumbing, or related service industry.
  • ServiceTitan Expertise
    • Proficient in ServiceTitan software for scheduling, tracking, and reporting.
  • Communication Skills
    • Strong verbal and written communication skills with an ability to manage customer expectations and coordinate team activities.
  • Organizational and Problem-Solving Abilities
    • Strong multitasking and prioritization skills to manage high volumes of calls and service requests efficiently.
Preferred Qualifications:
  • HVAC Industry Knowledge
    • Familiarity with HVAC industry practices and terminology.
  • Experience in High-Volume Environments
    • Comfort with fast-paced work environments and managing a high volume of service calls.
Benefits:
  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan
  • Ongoing Training and Development Opportunities

$60,000 - $80,000 per year, based on experience.



  • Madison, Alabama, United States Best Care Home Services Full time

    Job DescriptionBEST CARE HOME SERVICES is looking for an exceptional Dispatch Operations Coordinator to join our dynamic team! As a key member of our operations team, you will play a crucial role in ensuring seamless delivery of services to our customers.Key ResponsibilitiesScheduling and Dispatching: Schedule and dispatch technicians based on availability,...


  • Madison, Alabama, United States HandledNow, LLC Full time

    About the RoleWe are looking for an experienced Office Operations Coordinator to join our team at HandledNow, LLC. This full-time position offers a competitive salary and a comprehensive benefits package.The successful candidate will be responsible for providing administrative support to ensure the efficient operation of our office. Key responsibilities...


  • Madison, Alabama, United States White Cap Supply Holdings, LLC Full time

    Are you ready to take your career to new heights? As a Non-CDL Delivery Driver at White Cap, you'll enjoy a competitive salary range of $65,000 - $85,000 per year and a comprehensive benefits package. With our strong commitment to safety and customer satisfaction, you'll be part of a dynamic team that's shaping the future of construction.Your...


  • Madison, Alabama, United States Tyonek Native Corporation Full time

    About the PositionThe Project Coordinator plays a crucial role in supporting the Project and/or Program Manager in the execution of Projects.We are seeking an individual with strong organizational skills, ability to multitask, and excellent communication skills.The estimated salary for this position is $62,000 - $80,000 per year.


  • Madison, Alabama, United States HandledNow, LLC Full time

    **Company Overview:**HandledNow, LLC is seeking an experienced Administrative Assistant to join our team. As a key member of our support staff, you will play a crucial role in ensuring the smooth operation of our office.**Job Description:**Provide administrative support to management and staff, including handling phone calls, responding to emails, and...


  • Madison, Alabama, United States Mesa Accosiates Full time

    Mesa Associates is seeking a highly motivated and experienced HR Assistant to support our busy HR department in Madison. This role involves providing administrative support for the Madison location and multiple regional locations.Job DescriptionRecruitment: Source, screen, and interview candidates to assess qualifications and fit for the organization....


  • Madison, Alabama, United States Diversified Maintenance-RWS, LLC Full time

    Job Title: Facilities CoordinatorJob SummaryThe Facilities Coordinator plays a crucial role in ensuring the smooth operation of commercial, industrial, and medical establishments by coordinating activities of employees engaged in cleaning and maintaining premises.Key ResponsibilitiesAssign tasks to workers and inspect completed work for conformance to...

  • Logistics Coordinator

    4 weeks ago


    Madison, Alabama, United States White Cap Supply Holdings, LLC Full time

    Job Description:We are seeking a skilled and experienced Logistics Coordinator to join our team at White Cap. As a key member of our delivery team, you will be responsible for coordinating and delivering products to customer job sites.Your primary responsibility will be to ensure timely and accurate delivery of goods, while maintaining a strong focus on...

  • Logistics Coordinator

    3 weeks ago


    Madison, Alabama, United States White Cap Supply Holdings, LLC Full time

    About White Cap Supply Holdings, LLCWhite Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects.Salary and BenefitsThe estimated salary for this position is $55,000 - $65,000 per year, depending on experience. White Cap offers comprehensive...

  • Materials Coordinator

    2 weeks ago


    Madison, Alabama, United States DaikyoNishikawa USA, Inc. Full time

    Job SummaryWe are seeking a highly skilled Materials Coordinator to join our team at DaikyoNishikawa USA, Inc. This role will be responsible for ensuring the timely and cost-effective procurement of materials for our automotive manufacturing operations.


  • Madison, Alabama, United States BETTER HEALTH GROUP INC Defunct Full time

    About the Role:The Regional Clinical Coordinator will be responsible for coordinating clinical operations, managing patient records, and assisting physicians with exams and procedures.This is a safety-sensitive position requiring direct patient care and administering medication.

  • Operations Supervisor

    2 weeks ago


    Madison, Alabama, United States Diversified Maintenance-RWS, LLC Full time

    Job Title: Operations SupervisorAbout the RoleThe Operations Supervisor is responsible for overseeing the day-to-day activities of employees engaged in cleaning and maintaining premises of commercial, industrial, and medical establishments. This includes coordinating tasks, inspecting work quality, and resolving worker issues.Key ResponsibilitiesCoordinate...


  • Madison, Alabama, United States K&R Staffing HR Consulting LLC Full time

    About the RoleWe are looking for a skilled and experienced transportation coordinator to join our team at K&R Staffing HR Consulting LLC. As a warehouse/delivery driver, you will play a critical role in ensuring the smooth operation of our logistics operations. If you have a passion for delivering exceptional results and providing outstanding customer...


  • Madison, Alabama, United States PEM Residential Full time

    About the RoleWe are seeking a skilled Property Manager to manage the day-to-day operations of our affordable housing properties. This includes leasing, rent collection, maintenance, and resident relations.You will be responsible for ensuring that all properties are in compliance with all applicable laws and regulations, including Fair Housing and building...


  • Madison, Alabama, United States DH Pace Full time

    We're excited to announce an opportunity for a skilled Service Coordinator to join our team at DH Pace Company in Huntsville, AL. As a key member of our operations team, you will play a critical role in coordinating field employees to deliver exceptional service to our customers. If you have a passion for operations management and enjoy working in a dynamic...


  • Madison, Alabama, United States Whitecap Full time

    Deliver with Confidence"We are seeking a motivated and reliable Delivery Driver to join our team at White Cap. As a key member of our logistics team, you will play a vital role in ensuring timely and safe delivery of products to our customers. The ideal candidate will have 2-5 years of experience in a similar role, possess a valid license endorsement for the...


  • Madison, Alabama, United States Penske Full time

    About This RoleThe Vehicle Maintenance Coordinator will play a crucial role in ensuring the smooth operation of our vehicle maintenance department. This position requires strong communication and problem-solving skills to effectively coordinate with customers, technicians, and vendors.ResponsibilitiesDevelop daily and weekly workforce plans to maximize...


  • Madison, Alabama, United States HandledNow, LLC Full time

    **About the Role**Estimated Salary: $45,000 - $55,000 per year. We offer a competitive salary that reflects the level of responsibility and expertise required for this role.As an Administrative Coordinator at HandledNow, LLC, you will be responsible for providing high-quality administrative support to ensure efficient operation of our office. Your primary...


  • Madison, Alabama, United States DH Pace Full time

    At DH Pace Company, we are seeking a skilled Service Coordinator to join our team in Huntsville, AL. As a key member of our operations team, you will be responsible for coordinating field employees to provide exceptional service to our customers. This is an excellent opportunity for individuals looking to launch their career in operations management.Job...


  • Madison, Alabama, United States Avid Hotel By IHG Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Maintenance Operations Specialist to join our team. In this role, you will be responsible for coordinating routine maintenance tasks, inspecting hotel rooms and public areas, and supervising a team of maintenance technicians.The ideal candidate will have a strong background in electrical,...