Customer Engagement Representative

4 days ago


Irvine, California, United States Lucky Grade Solutions Inc Full time
Job Overview

Lucky Grade Solutions Inc is seeking a talented Customer Engagement Representative to join our team. As a key member of our client relations team, you will be responsible for building and maintaining strong relationships with clients, ensuring seamless campaign execution, and driving customer satisfaction.

Key Responsibilities:

  1. Collaborate with cross-functional teams to ensure efficient campaign execution.
  2. Engage with customers to understand their needs, preferences, and challenges.
  3. Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring client satisfaction.
  4. Maintain accurate sales records, customer databases, and campaign reports.
  5. Troubleshoot issues, identify solutions, and liaise with internal teams for timely resolution.

Salary and Benefits:

The estimated salary for this position is $65,000 - $85,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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