Benefits Program Administrator

2 months ago


Charleston, West Virginia, United States Medical University of South Carolina Full time
Job Summary

As a Benefits Program Administrator at the Medical University of South Carolina, you will play a critical role in administering, directing, and reviewing employee benefit programs. This position requires strong communication and interpersonal skills to effectively mediate between benefits providers and employees, as well as to explain and interpret policies and procedures regarding benefits programs.

Key Responsibilities
  • Administer and direct employee benefit programs, ensuring compliance with relevant laws and regulations.
  • Mediate between benefits providers and employees to resolve benefits-related questions and concerns.
  • Explain and interpret policies and procedures regarding benefits programs to staff.
  • Communicate changes related to insurance and retirement rules, regulations, and processes to employees.
  • Serve as the lead benefits contact for employers offering state insurance and retirement benefits.
  • Participate and assist with benefits new hire orientation, assisting newly hired employees with the enrollment process.
  • Assist employees with self-service benefits portals.
  • Interpret and communicate all provisions of state insurance products and retirement system rules and regulations applicable to employers.
  • Manage tracking and monitoring of Affordable Care Act (ACA) required stability and waiting periods.
  • Manage review and reconciliation of insurance premiums in HRIS systems and employer online portals.
  • Ensure complete benefit counseling experience with employees.
  • Evaluate the needs of employees and accurately communicate all pertinent benefit information and options.
  • Oversee distribution of appropriate continuation of healthcare benefits (COBRA) notices.
  • Manage open enrollment and related correspondence.
  • Host and deliver open enrollment sessions.
  • Audit data from HRIS systems and PEBA systems for accuracy.
Requirements
  • Bachelor's degree preferred, or equivalent work experience/education.
  • Strong communication and interpersonal skills.
  • Ability to explain and interpret policies and procedures.
  • Knowledge of benefits programs and relevant laws and regulations.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

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