Account Coordinator, Client Success

20 hours ago


Lanham, Maryland, United States Moore DM Group Full time
About the Role

We are seeking a highly organized and detail-oriented Account Coordinator, Client Success to support our marketing and direct response strategies. As a key member of our team, you will play a critical role in acquiring, cultivating, retaining, and upgrading donors across multiple channels.

Key Responsibilities
  • Assist the account team in creating and submitting request documents, including creative briefs, insertion orders, and concept memos.
  • Route campaign assets and deliverables internally.
  • Provide administrative support to the account team, including scheduling meetings, updating agendas, taking notes, and circulating action items.
  • Liaise with other capabilities or teams to complete tasks.
  • Support the efficient running of assigned client accounts.
  • Assist other staff with projects as required.
About You
  • 1 year of agency experience desired.
  • Bachelor's degree (B.A. or B.S.) or equivalent from an accredited college or university.
  • Ability to work in a team environment to meet client goals.
  • Friendly, customer-service oriented attitude.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail and strong organizational/project management skills.
  • Proficiency with Microsoft Office suite of products, including Outlook, Word, Excel, PowerPoint, SharePoint, and Teams.
  • Ability to learn and adapt quickly to various communication and workflow platforms.
About Moore DM Group

Moore DM Group is the largest marketing and fundraising company in North America, serving the nonprofit industry. We prioritize innovation and professional growth, offering a wide range of benefits, including comprehensive healthcare, paid holidays, and generous paid time off. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.


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