Customer Service Representative

2 weeks ago


Bedford Texas, United States Financial Staffing Resources, Ltd. Full time
Financial Staffing Resources, Ltd.

**Job Title:** Teller III / New Accounts Representative

**Job Summary:**

We are seeking a highly skilled and customer-focused Teller III / New Accounts Representative to join our team at a trusted community commercial bank. As a key member of our financial services team, you will be responsible for providing exceptional customer service, processing transactions, and promoting various banking products and services.

**Key Responsibilities:**

• Provide personalized service to customers, greeting and addressing them by name, and actively listening to their requests, comments, or complaints.

• Process deposits, verify amounts, examine checks for proper endorsement, and accurately enter transactions into computer records in a timely manner.

• Cash checks, process withdrawals, and handle mortgage, consumer loan, and other payments efficiently, ensuring accuracy and attention to detail.

• Promote and explain various banking services, including consumer and mortgage loans, insurance, IRAs, CDs, safe deposit boxes, and more, to customers.

• Assist customers with opening new accounts, including commercial and consumer accounts, such as checking, savings, and credit accounts, and explain account features, benefits, and requirements.

• Count, check, and package coins and currency, ensuring accuracy in maintaining cash supply within prescribed limits.

• Balance the cash drawer at the end of each shift and handle account maintenance tasks.

**Requirements:**

We are looking for a highly motivated and detail-oriented individual with excellent communication and interpersonal skills. If you are passionate about providing exceptional customer service and have a strong understanding of banking products and services, we encourage you to apply for this exciting opportunity.

**Language:** en-US

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