Customer Service Representative
2 weeks ago
**Job Title:** Teller III / New Accounts Representative
**Job Summary:**
We are seeking a highly skilled and customer-focused Teller III / New Accounts Representative to join our team at a trusted community commercial bank. As a key member of our financial services team, you will be responsible for providing exceptional customer service, processing transactions, and promoting various banking products and services.
**Key Responsibilities:**
• Provide personalized service to customers, greeting and addressing them by name, and actively listening to their requests, comments, or complaints.
• Process deposits, verify amounts, examine checks for proper endorsement, and accurately enter transactions into computer records in a timely manner.
• Cash checks, process withdrawals, and handle mortgage, consumer loan, and other payments efficiently, ensuring accuracy and attention to detail.
• Promote and explain various banking services, including consumer and mortgage loans, insurance, IRAs, CDs, safe deposit boxes, and more, to customers.
• Assist customers with opening new accounts, including commercial and consumer accounts, such as checking, savings, and credit accounts, and explain account features, benefits, and requirements.
• Count, check, and package coins and currency, ensuring accuracy in maintaining cash supply within prescribed limits.
• Balance the cash drawer at the end of each shift and handle account maintenance tasks.
**Requirements:**
We are looking for a highly motivated and detail-oriented individual with excellent communication and interpersonal skills. If you are passionate about providing exceptional customer service and have a strong understanding of banking products and services, we encourage you to apply for this exciting opportunity.
**Language:** en-US
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