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Customer Service Coordinator
2 months ago
At Petro Home Services, we're seeking a skilled Service Dispatcher to join our team. As a Service Dispatcher, you'll play a critical role in ensuring our customers receive exceptional service. Your primary responsibility will be to schedule service calls and prepare work orders for our Service Technicians. You'll also be responsible for reviewing jobs in the service monitor to ensure they're dispatched and assigned as required. Effective communication with other Dispatchers, Service Technicians, and departments is essential for success in this role.
Responsibilities:
- Scheduling service calls and providing work orders for Service Technicians according to urgency
- Reviewing jobs in the service monitor to ensure they're dispatched and assigned as required
- Communicating with other Dispatchers, Service Technicians, and departments
Requirements:
- Pleasant, professional demeanor
- Ability to function independently and as part of a team
- Highly detail-oriented and focused
- Flexible and adaptable
- Excellent verbal and written communication, interpersonal, and active listening skills
Benefits:
As a Service Dispatcher at Petro Home Services, you'll enjoy a competitive compensation package, including medical coverage, dental coverage, and retirement savings. You'll also have opportunities for advancement and professional development within our evolving organization. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
