Service Administrator-Kitchen Suppression and Hood Operations Coordinator

1 week ago


Woodbury, New York, United States TFP1 Inc dba Total Fire Protection Inc Full time

About Us

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Total Fire Protection Inc, a renowned provider of fire and life safety solutions, is seeking an exceptional Service Administrator to join our team. As a vital member of our operations department, you will play a pivotal role in ensuring the efficient allocation of resources and timely service delivery.

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Job Summary

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We are offering a competitive salary of $65,000 - $85,000 per annum for this exciting opportunity. The successful candidate will oversee administrative tasks, provide support to Service Managers, and liaise between technicians, customers, and other departments.

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Main Responsibilities

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  • Administrative Support

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    Provide high-level administrative support to the Service Manager and other department leaders, ensuring seamless day-to-day operations.

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  • Operations Coordination

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    Coordinate and manage daily administrative operations, maintaining accurate records, contracts, and documentation.

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  • Scheduling and Dispatch

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    Oversight of scheduling and dispatch operations to guarantee efficient resource allocation and prompt service delivery.

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  • Customer Liaison

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    Maintain open communication with clients regarding service appointments, changes, and updates, ensuring exceptional customer satisfaction.

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  • Inventory Management

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    Monitor and track service inventory, reordering supplies as necessary to maintain optimal levels.

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  • Reporting and Compliance

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    Persuasive reporting for the Service Manager, customers, and senior management, while adhering to local, state, and federal regulations.

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Requirements

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  • Education and Experience

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    A Bachelor's degree in Business Administration or a related field, accompanied by prior experience in administrative roles within the fire and life safety industry.

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  • Skills and Abilities

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Strong Organizational Skills

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Excellent multitasking abilities, enabling effective prioritization and task management.

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Communication and Interpersonal Skills

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Proficient in office software and database management, coupled with outstanding communication and interpersonal skills.

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Industry Knowledge

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Familiarity with fire and life safety standards and regulations, a plus.

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What We Offer

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Total Fire Protection Inc is committed to fostering a culture of excellence, innovation, and teamwork. As a valued member of our team, you can expect:

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Opportunities for growth and professional development

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A dynamic work environment that encourages collaboration and creativity

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A competitive compensation package, including benefits and incentives

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A comprehensive training program to ensure your success

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An equal opportunity employer, we welcome candidates from diverse backgrounds and perspectives.



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